About Us

Welcome to Aromara

Aromara is an independent online beauty and personal care retailer offering a curated selection of skincare, cosmetics, fragrance, body care, and personal care products from established third-party beauty brands.

Our goal is to make discovering everyday beauty essentials simple and convenient by bringing a variety of beauty and self-care products together in one place.

Our Business

Aromara operates the online store at www.aromara.us.

Aromara is an online retail brand operated by Zhengzhou Rishuo Trading Co., Ltd., a company based in Zhengzhou, Henan Province, China. We independently manage our online retail operations, product listings, order management, and customer service.

Business Operating Address:

Zhengzhou Rishuo Trading Co., Ltd.
Room 58, 17th Floor, Unit 1, Building 1, No.102 Hongye Road, Zhengzhou High-Tech Industrial Development Zone, Zhengzhou City, Henan Province, 450066, P.R. China.

Our business operations in China and our U.S. order fulfillment location are separate. We aim to provide clear and accurate information about our business and order fulfillment arrangements.

Shipping & Fulfillment

Orders placed on Aromara are fulfilled through our designated fulfillment operations. All orders are shipped from our U.S. fulfillment warehouse in Omaha, Nebraska.

U.S. Fulfillment Warehouse Address:

5070 S 150th Plz
Omaha, NE 68137
United States

Our U.S. fulfillment location allows us to dispatch orders domestically to customers in the United States.

Order Processing & Estimated Delivery

  • Order processing time: 1–3 business days.

  • Estimated shipping time: 3–5 business days after shipment.

  • Estimated total delivery time: approximately 4–8 business days.

Delivery timeframes are estimates and may vary depending on the destination, carrier operations, holidays, and other circumstances.

For details about shipping charges, free shipping eligibility, order processing, and delivery estimates, please visit our Shipping Policy.

Our Relationship with Beauty Brands

Aromara is an independent retailer offering products from various third-party beauty and personal care brands.

Unless expressly stated otherwise, Aromara is not the manufacturer, brand owner, or official direct-operated website of the brands featured on our website. All brand names, trademarks, and product names belong to their respective owners.

We strive to provide accurate product information and a convenient shopping experience.

Customer Support

We are committed to providing helpful customer service and assisting customers with product questions, orders, shipping, returns, and refunds.

Email: [email protected]

For assistance, please visit our Contact Us page or contact us using the information above.

For information about returns and refunds, please review our Returns & Refunds Policy.

Thank you for shopping with Aromara. We appreciate your trust and support!